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Privacy Policy

Last updated: May 2026

1. Introduction

Clip Badger ("we," "our," or "us") operates the Clip Badger service at app.clipbadger.com (the "Service"). This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our Service. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal data. Personally identifiable information, such as your email address, that you provide when you register with the Service through our authentication provider (Clerk).

Uploaded content. Video files and stream footage that you upload to the Service for processing. This content is processed automatically by our systems. Source files are deleted 7 days after upload and exported files are deleted 14 days after creation.

Usage data. Information about how you use our Service, including your interactions with features, pages visited, and other diagnostic data.

Payment data. When you purchase a credit pack, payment processing is handled by Polar, our third-party payment provider. We do not store your full credit card number or payment credentials on our servers.

Communications data. If you contact us for support or respond to our emails, we retain those communications to help us respond to your requests.

3. Use of Your Information

We may use information collected about you to:

  • Create and manage your account
  • Process your uploaded streams and deliver editing results
  • Process your credit pack purchases
  • Send you service-related notifications, such as processing completion emails
  • Send you product updates, feedback requests, or occasional marketing communications (see Section 6)
  • Improve our Service and develop new features
  • Monitor and analyze usage and trends
  • Respond to your comments, questions, and support requests
  • Comply with legal obligations

4. Automated Processing of Content

When you upload stream footage, it is processed entirely by automated systems. We do not routinely review uploaded footage manually. Access to uploaded content may occur when necessary for technical support, security investigation, legal compliance, or abuse prevention.

Processing includes audio transcription and AI-based analysis to identify segments of interest. All processing data is associated with your account and is not shared with other users.

We do not use your uploaded content to train general-purpose AI models.

5. Data Retention and Deletion

We follow strict data retention timelines:

  • Uploaded source files are automatically deleted 7 days after upload
  • Exported video files are automatically deleted 14 days after creation
  • Audio and transcript files used during processing are automatically deleted within 7 days
  • Account data and processing metadata are retained as long as your account is active
  • If you delete your account, all associated personal data will be removed within 30 days

Some derived metadata, analytics logs, and billing records may be retained longer as required to operate the Service or comply with legal obligations.

6. Communications and Marketing

Service emails. We will send you transactional emails related to your use of the Service, such as processing completion notifications and billing receipts. You cannot opt out of these while your account is active as they are necessary to deliver the Service.

Product and feedback emails. We may occasionally email you to ask for feedback, share product updates, or inform you about new features. These emails will include an unsubscribe link.

Marketing emails. If you opt in to marketing communications, we may send you promotional emails about Clip Badger. You can opt out at any time by clicking the unsubscribe link in any email or by contacting us at support@clipbadger.com.

We will never sell your email address or personal data to third parties.

7. Third-Party Services

We use the following third-party services to operate the Service. Each has its own privacy policy governing how they handle data:

  • Clerk: authentication and account management
  • Google Cloud: cloud infrastructure, video storage, audio transcription (Speech-to-Text), and AI analysis (Gemini)
  • Polar: payment processing and billing
  • Resend: transactional email delivery
  • Langfuse: AI observability and usage analytics (anonymized)
  • Vercel: frontend hosting

These providers process your data only as necessary to deliver the Service and are bound by their own data protection commitments.

8. Disclosure of Your Information

By law or to protect rights. If we believe disclosure is necessary to respond to legal process, investigate potential violations of our policies, or protect the rights, property, and safety of others.

Business transfers. We may share or transfer your information in connection with a merger, sale of assets, or acquisition of all or a portion of our business.

We will never sell your personal data to advertisers or data brokers.

9. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure your data, no method of transmission over the internet or electronic storage is completely secure.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or export your data. Residents of Colorado and other US states with applicable privacy laws may have additional rights under those laws.

To exercise any of these rights, contact us at support@clipbadger.com. We will respond within 30 days.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@clipbadger.com and we will delete it promptly.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last updated" date, and where appropriate, notifying you by email.

13. Contact Us

Clip Badger
Email: support@clipbadger.com

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